Part-Time Front Desk Coordinator

5 days ago


Bradford, Bradford, United Kingdom NHS Full time

**Job Title:** Part-Time Front Desk Coordinator

**Job Description:*

We are seeking a highly organized and motivated Part-Time Front Desk Coordinator to join our team. As a key member of our reception team, you will be responsible for providing exceptional customer service, managing patient appointments, and ensuring the smooth operation of our front desk.

**Key Responsibilities:**

  • Manage patient appointments and maintain accurate records
  • Provide exceptional customer service to patients, carers, and colleagues
  • Process personal, telephone, and e-requests for appointments
  • Answer incoming phone calls, transfer calls, or deal with caller's requests appropriately
  • Front desk duties, including correct procedure for arriving patients
  • Prescription requests
  • Signposting patients to the correct service
  • Initiate contact with and respond to requests from patients, team members, and external agencies

**Requirements:**

  • Educated to GCSE level or equivalent
  • GCSE Mathematics & English (C or above)
  • AMSPAR Receptionists Qualification
  • NVQ Level 2 in Health and Social Care

**Salary:** £18,000 - £22,000 per annum



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