Part-Time Front Desk Coordinator
5 days ago
**Job Title:** Part-Time Front Desk Coordinator
**Job Description:*
We are seeking a highly organized and motivated Part-Time Front Desk Coordinator to join our team. As a key member of our reception team, you will be responsible for providing exceptional customer service, managing patient appointments, and ensuring the smooth operation of our front desk.
**Key Responsibilities:**
- Manage patient appointments and maintain accurate records
- Provide exceptional customer service to patients, carers, and colleagues
- Process personal, telephone, and e-requests for appointments
- Answer incoming phone calls, transfer calls, or deal with caller's requests appropriately
- Front desk duties, including correct procedure for arriving patients
- Prescription requests
- Signposting patients to the correct service
- Initiate contact with and respond to requests from patients, team members, and external agencies
**Requirements:**
- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- AMSPAR Receptionists Qualification
- NVQ Level 2 in Health and Social Care
**Salary:** £18,000 - £22,000 per annum
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