Field Service Specialist
2 days ago
We are a global technology company, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI.
Job DescriptionAs a member of the Field Services team, you will provide onsite IT support with good customer service, technical expertise, and timeliness in a client/3rd party environment.
Responsibilities- Provide deskside support for service requests and on-site incident resolution.
- Work in a team environment to resolve customer problems and support other members of the Site Services department.
- Provide smart-hands support to other IT teams.
- Minimum two years experience in a deskside / field services / site support role.
- Good standard of spoken and written English.
- Experience of working with European or US-based multinational corporations, preferably financial services.
- Minimum experience 2+ years in field service support in a Microsoft technology environment (knowledge of Apple Mac support an advantage).
- Must be prepared to work 5 days per week onsite (not remote).
The salary for this role is $45,000-$60,000 per year. We offer a range of benefits, including participation in shift rotas and on-call rota, as well as opportunities to develop your skills and career.
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