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Welfare Support Specialist

2 months ago

Inverness, Highland, United Kingdom Mears Full time

About the Role

Mears is seeking a dedicated Welfare Support Officer to join our team in providing integration support services to families under the Afghan Resettlement and Assistance Policy. As a key member of our team, you will play a vital role in ensuring the well-being and safety of our service users.

Key Responsibilities:

  • Provide practical and emotional support to service users, including safeguarding and welfare issues
  • Monitor service users' wellbeing and support needs, and ensure all records are updated and accurate for audit purposes
  • Work collaboratively with colleagues, local authorities, and service users to ensure a professional and well-defined service is provided
  • Identify individuals and family needs, and recognize the required support packages to maintain independence
  • Communicate effectively with colleagues, local authorities, and service users
  • Experience working with mental health and challenging behavior is essential

Requirements:

  • Experience of working with vulnerable and diverse client groups is essential
  • Experience and understanding of safeguarding is essential
  • Ability to work under own initiative and be resilient
  • Full UK driving license

What We Offer:

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day
  • Volunteering Leave
  • Staff perks with Mears Rewards
  • Family friendly policies
  • Choice of company car or car allowance
  • Access to EAP Counselling sessions

Mears is a Disability Confident employer and recognizes our people as our greatest asset. We hire individuality, recognizing and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before employment.