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Medical Secretary/Personal Assistant

1 month ago

London, Greater London, United Kingdom Zest Business Group Full time

Zest Business Group is currently recruiting a skilled Personal Assistant to support a specialist Doctor in their Private Telemedicine Clinic.


Job Responsibilities:

  • Administrative Support: Manage schedules and appointments, handle correspondence, prepare documents, and arrange travel.
  • Communication: Screen phone calls and emails, respond to inquiries, and liaise with clients, suppliers, and staff.
  • Organization: Maintain office systems, manage databases and filing systems, and organize events and conferences.
  • Preparation: Prepare agendas for meetings, take meeting notes and send recaps, produce reports, audits, and presentations.
  • Other Responsibilities: Remind the Doctor of important tasks and deadlines, and collate and file expenses.

The ideal candidate will have at least 5 years of experience as a PA/Medical Secretary, with a strong understanding of standard software packages and the ability to learn company-specific software. They will also have a knowledge of healthcare operations and general healthcare regulations.


Key Requirements:



  • GCSE grade C in English & Maths or equivalent/University degree
  • At least 5 years of PA/Medical Secretary experience with high-touch, service-oriented patient care experience
  • A knowledge of standard software packages and the ability to learn company-specific software
  • Subjected to an Enhanced DBS check
  • Excellent spoken and written English
  • Meticulous attention to detail
  • Proactive and able to prioritize a high volume of time-sensitive tasks
  • Strong communicator and able to work across remote/telehealth technologies
  • Discretion and trustworthiness
  • Ability to be proactive and take the initiative
  • Flexibility and adaptability
  • Tact and diplomacy
  • Ability to thrive in both busy and less busy periods

This is a self-employed consultant role, part-time initially with the opportunity to become full-time with the growth of the practice. The salary is £15,000 per annum, with regular pay reviews and 4 weeks annual leave/year and bank holidays.