IT Support Specialist

3 weeks ago


Hereford, Herefordshire, United Kingdom Thorn SDS Full time
Job Title: IT Support Specialist

We are seeking a skilled IT Support Specialist to join our dynamic team in supporting vital defence projects across the UK.

Salary: £45,000 - £80,000 per annum dependent on experience and level.

The Role

As an IT Support Specialist, you will be responsible for providing technical support for Windows-based systems, ensuring optimal performance. This includes troubleshooting issues, implementing updates, and monitoring system performance.

  • Provide technical support for Windows-based systems.
  • Manage and troubleshoot legacy server environments.
  • Support transitions to cloud-based infrastructure.
  • Resolve technical incidents and service requests at Levels 1–4.
About You

You are a proactive, security-cleared IT professional with experience in secure and regulated environments. Your skills include Dell hardware expertise, Windows operating systems, legacy servers, and virtualisation technologies such as VMware or Hyper-V.

  • High-level Vetting Clearance.
  • Proven IT support experience in defence or government sectors.
  • Strong expertise in Dell hardware and Windows operating systems.
  • Familiarity with virtualisation technologies (e.g., VMware, Hyper-V).


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