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Deputy Manager

2 months ago


Keswick Cumbria North West, United Kingdom YHA Full time

**Job Summary**

YHA Borrowdale is seeking a highly skilled and experienced Deputy Manager to join our team. As a Deputy Manager, you will play a key role in supporting the management of our hostel and ensuring the delivery of exceptional customer service.

**Key Responsibilities**

  • Assist in the management of the hostel's day-to-day operations, including staff supervision and coordination of activities.
  • Contribute to the development and implementation of strategies to improve customer satisfaction and loyalty.
  • Collaborate with the management team to achieve business objectives and goals.
  • Provide excellent customer service and ensure that all guests have a positive experience.
  • Assist with the recruitment, training, and development of staff.

**What We Offer**

  • A competitive salary of £28,487 per annum.
  • The opportunity to work in a unique and dynamic environment.
  • Live-in accommodation available if required.

**About YHA**

YHA is a leading provider of youth travel accommodation and activities. We offer a range of services and facilities to our guests, including accommodation, food and beverage, and activities.