Customer Insights Analyst
1 day ago
At Harnham, we are seeking an experienced Customer Insights Manager to join our team. As a Customer Insights Manager, you will provide valuable insights into the end-to-end customer journeys by gathering and analysing data from various sources, including surveys and complaints.
Key Responsibilities:
- Provide actionable insights into customer experiences through data analysis
- Gather and analyse data to identify trends and areas for improvement
- Develop and implement strategies to enhance customer satisfaction
Requirements:
- Strong background in customer experience
- Experience in quantitative and qualitative research
- Excellent stakeholder management skills
What We Offer:
- Up to £70,000 salary
- Hybrid working pattern
- Opportunity for career growth and development
How to Apply:
To register your interest, please send your CV to Lauren McAlister via the 'Apply' link on this page.
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