Senior Customer Insight Analyst

4 weeks ago


Manchester, United Kingdom MAG Full time

About the Role:

We are seeking a highly skilled Senior Customer Insight Analyst to join our team at CAVU. As a Senior Customer Insight Analyst, you will play a pivotal role in transforming raw customer data into actionable insights that drive our business strategies.

Key Responsibilities:

  • Collect, analyze, and interpret data to uncover patterns and trends that shape our customer strategies.
  • Work closely with cross-functional teams to deliver insights that improve customer retention and elevate customer lifetime value.
  • Lead initiatives that proactively address customer challenges, forecast behavior, and identify growth opportunities.

About You:

To be successful in this role, you will need:

  • 5+ years of hands-on data analysis experience.
  • Proficient in data visualization tools like Google Data Studio, Tableau, and PowerBI.
  • Strong SQL skills, particularly with relational databases.
  • Experience with CRM programs, customer segmentation, and lifecycle analysis.

What We Offer:

At CAVU, we offer a dynamic and innovative work environment, where your analytical expertise will directly influence business decisions and customer experiences. You will have the opportunity to work on innovative projects, automate reporting processes, and be part of a company that values creativity and initiative.

About CAVU:

CAVU is a leading provider of customer data solutions for airports and partners. We are committed to creating seamless, enjoyable travel experiences for airport passengers. Our team is passionate about innovation, creativity, and customer understanding.



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