Customer Service Liaison

3 weeks ago


Antrim, United Kingdom Brook Street UK Full time

We are seeking a skilled Customer Service Liaison to join our team at Brook Street UK.

About the Role

This is an exciting opportunity for a highly organized and communicative individual to provide exceptional customer service as a Receptionist/Switchboard Operator.

  • Deliver a high-quality reception service, ensuring all internal and external stakeholders receive a warm welcome and their needs are met promptly.
  • Maintain confidentiality while recording patient information.
  • Efficiently sort and handle internal and external mail.
  • Direct visitors and patients to the appropriate areas within the hospital.
  • Manage petty cash and process financial documentation accurately.
  • Upload Paris referrals as required.
  • Type and circulate correspondence, including letters, reports, and meeting minutes.
  • Liaise with various departments to assist in service provision.

Requirements

  • A minimum of 4 GCSEs at grades A-C, including English Language.
  • At least 1 year of clerical experience.
  • Strong communication skills and a professional demeanor.

What We Offer

  • A competitive hourly rate of £11.45 per hour, paid weekly.
  • Flexible working hours (2.5 days per week) on a temporary ongoing basis.
  • The chance to be part of a dedicated team that values your contributions.

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