Product Content Strategist

5 days ago

Hartlepool County Durham, United Kingdom NEC Software Solutions Full time
Product Content Lead

Come and work for an organisation whose Revenues and Benefits software has led the market for 25 years, a company who has been chosen and trusted to manage over 17,000 claims and 340,000 changes each year.

We give back to our employees by offering fantastic benefits and opportunities for career progression.

This approach leads to clever software; Based in the UK but working around the world, our 2,000 employees help improve the services that matter most.

We are now part of the NEC corporation, a leader in the integration of IT and network technologies that benefit businesses and people worldwide – this brings in new opportunities without limits for growth and innovation.

Key Responsibilities
  • Market, Service and Product Research and Development
  • Project Management
  • Development and Management of Third-Party Relationships
  • Bid and Proposal Writing

In this role, you'll be reporting directly to the Entitlement Services Senior Operating Officer, who looks after the Blue Team to ensure our strategic plans stay aligned with the overall strategy of the Entitlement Services business unit, and the wider NEC organisation.

Take the lead on the development of Entitlement Services' new service offerings, meeting market needs through close liaison with the Entitlement Services Account Management Team and our customer community.

Be supported by other Blue Team, Account Management and Service Delivery colleagues to create and deploy new propositions.

Assist in the architecture of new services and project manage them into a live environment.

Remain on hand to support the delivery Service Manager until projects are in a solid and established live state.

Continue exploring further service opportunities during and following the implementation of projects.

Work with Account Management colleagues to provide sales and proposal collateral to secure further business.

This is an important aspect of our commitment to colleague engagements, so it requires someone with a flair for creative writing.

Successfully network, build and maintain relationships with internal and external stakeholders such as NEC colleagues, third parties, customers and other organisations.

Assist in bid and proposal writing in line with the needs of the Entitlement Services business.

Work with the wider NEC Revenues and Benefits community to shape software and services wraparounds.

Produce high quality presentations and deliver these to internal and external audiences.

Undertake market analysis activities such as SWOT and competitor analyses to establish Entitlement Services' strength and weakness and detect opportunities and threats within the internal and external environment.

Requirements
  • A solid knowledge of local and central government services.
  • Be able to lead and motivate internal project teams, clients, third parties and any other applicable project stakeholders.
  • Know how to work in a commercially astute way, making considered decisions based on an understanding of the facts and commercial perspective.
  • Have a solid level of financial fluency to develop cost models in line with Entitlement Services' costs of delivery.
  • Know how to develop and execute strategies, implementing robust risk mitigation, control and evaluation processes.
  • Have tenacity, and the ability to drive through projects and overcome issues and barriers which may arise.
  • Be able and willing to travel throughout the UK.
What We Offer

We pride ourselves in offering an excellent benefits package, including an above average pension scheme.

When you join the team at NEC Software Solutions, you are provided with the following:

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell (FTE)
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of 8
  • A selection of flexible benefits to suit your individual needs

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.

While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more.

We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way.

We'd love your help.

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