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Experienced Accommodation Supervisor

2 months ago

Manchester North West, United Kingdom Clayton Hotel Manchester Airport Full time

Job Overview

We are seeking an experienced Accommodation Supervisor to join our team at the Clayton Hotel Manchester Airport. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our 365-bedroom hotel.

Key Responsibilities

  • Manage the front-of-house and back-of-house teams to deliver exceptional customer service and maintain high standards of cleanliness and maintenance.
  • Oversee the efficient operation of our 17 Meeting and Events rooms, ensuring seamless execution of events and conferences.
  • Collaborate with the Food and Beverage team to deliver a high-quality dining experience for our guests.
  • Monitor and control hotel expenses, ensuring cost-effectiveness and profitability.
  • Develop and implement strategies to improve guest satisfaction and loyalty.

Requirements

  • Proven experience in a similar role, preferably in a hotel or hospitality environment.
  • Excellent leadership and communication skills, with the ability to motivate and train a team.
  • Strong problem-solving and analytical skills, with the ability to work under pressure.
  • Knowledge of hotel operations, including front-of-house and back-of-house procedures.
  • Ability to work flexible hours, including evenings, weekends, and public holidays.

What We Offer

As an Accommodation Supervisor at the Clayton Hotel Manchester Airport, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development.