Service Manager Lead

4 weeks ago


Slough, Slough, United Kingdom Pin Point Health & Social Care Full time
Job Title: Child Service Manager

Job Summary:

Pin Point Health & Social Care is seeking a highly skilled and experienced Child Service Manager to lead our Domestic Abuse team in Slough. As a key member of our Senior Management Team, you will be responsible for ensuring the delivery of high-quality services that meet the needs of our clients.

Key Responsibilities:

  1. Lead a high-performing team to achieve individual and service outcomes, maintaining up-to-date knowledge of relevant legislation and policy.
  2. Ensure the service and team understand and adhere to safeguarding procedures and legislations, recording and sharing information appropriately.
  3. Deliver co-produced services that are outcome-based and person-centered, challenging discrimination and exclusion in ways that achieve change.
  4. Manage service resources, including recruitment, retention, and induction, disciplinary and grievance processes, and service performance data.
  5. Work with the Senior Management Team to develop organisational policy and practice, participating in strategic planning and delivery processes.
  6. Ensure a commitment to personal development, continually improving knowledge and practice through self-reflection, supervision, and performance management.
  7. A thorough understanding of equality and diversity legislation is essential.

Person Specification:

  1. Ability to lead and motivate a team to achieve service outcomes, with demonstrable experience of managing accommodation-based support services for clients with complex mental health issues.
  2. Excellent knowledge of Health and Safety legislation and its implementation in practice, as well as the ability to manage service performance related to contract requirements.
  3. Numerate and literate, with the ability to interrogate budgets, data, and produce reports, and confident use of IT packages including MS Office and databases.
  4. Good understanding of housing management, including arrears, voids, health and safety, and property standards, as well as co-production principles.
  5. Experience of recruitment, induction, supervision, appraisal, training, disciplinary action, and grievance issues.

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