Housekeeping Operations Manager

5 days ago


London, Greater London, United Kingdom Imperial London Hotels Limited Full time
Senior Housekeeping Supervisor Role

We are recruiting a Senior Housekeeping Supervisor for our 523-bedroom President hotel in Bloomsbury, Central London.

The successful candidate will be responsible for setting the standard for housekeeping operations, inspiring and developing their team to deliver exceptional cleanliness and guest satisfaction.

This is an excellent opportunity to join Imperial London Hotels Limited as part of our ILH Family.

Key Responsibilities:
  • Deputise for the Housekeeping Manager, ensuring daily operations run smoothly and efficiently.
  • Conduct regular checks across guest accommodation and public areas to maintain brand standards.
  • Demonstrate knowledge of health and safety compliance, including COSHH.
  • Manage audits and maintenance reports to ensure high standards.
  • Control costs and stock supplies, including laundry and amenities ordering.
  • Support recruitment and onboarding of housekeeping team members.
Requirements:
  • Previous experience as Head Housekeeper or Housekeeping Supervisor with a passion for delivering high standards.
  • Excellent communication skills, with the ability to build rapport with internal departments and guests.
  • A multi-tasker with strong organisation skills, able to adapt to changing priorities.
  • Natural leadership skills, with the ability to motivate and develop a team.
Benefits:
  • Estimated salary: £28,000 - £32,000 per annum, depending on experience.
  • 28 days holiday pro-rata, increasing with length of service up to 33 days.
  • Free meals on duty, uniform, and dry-cleaning.
  • Employee recognition and awards scheme.
  • Social events and interest-free season ticket loan/travelcard loan.
  • 50% discount on hotel rooms and 20% discount in restaurants (subject to availability).
  • Local discounts at Gym, Dry Cleaners, Bowling, and Restaurant outlets.
  • Shopping discounts across several high-street brands and online retailers.
  • Early pay and Employee Assistance Programme supported by Hospitality Action.
  • Training and development through our Imperial London Hotels Academy.
  • Access to fully funded apprenticeships (subject to eligibility).
  • £1,000 towards your chosen course for development once you complete our Buddy programme (subject to eligibility).

Location: Bloomsbury, Central London

Job Type: Full-time



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