Customer Service Experience Specialist

3 days ago


Paignton, Torbay, United Kingdom Frasers Group Full time

Frasers Group is seeking a Customer Service Experience Specialist to join their team. This role is based in Paignton and offers a competitive salary of £22,000 - £27,000 per annum.

Job Overview

In this role, you will be responsible for providing friendly and efficient customer service to ensure that our customers have a seamless experience from browsing to purchase. This includes responding to customer queries via email and live chat, assisting customers with product inquiries, and working with the logistics team to ensure orders are processed, dispatched, and delivered smoothly.

  1. Customer Service: Respond to customer queries via email and live chat, ensuring timely and accurate resolutions.
  2. Assist customers with product inquiries, order statuses, and returns.

This is an excellent opportunity to work with a dynamic company that values innovation and customer satisfaction. If you have experience in customer service and a passion for delivering exceptional customer experiences, we encourage you to apply.



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