Veterinary Claims Assessors

3 weeks ago


Manchester, United Kingdom Vermelo RPO Full time

We are seeking a skilled Veterinary Nurse or experienced Pet Claims Assessor to join our remote team in the UK. The successful candidate will have excellent phone and communication skills, high attention to detail, and strong IT and data entry skills.

Job Description:
  • Review and process pet insurance claims efficiently, ensuring accuracy and adherence to guidelines.
  • Work closely with veterinary practices and customers to gather necessary information for claims assessment.
  • Ensure claims are settled swiftly, within Service Level Agreements (SLAs), and identify any potential fraudulent claims for referral.
  • Offer exceptional customer service by providing clear, prompt communication and building strong relationships with customers and colleagues.

The estimated salary for this role is £24,000 - £25,500 per annum, depending on experience. Benefits include flexible, remote working, 25 days of annual leave + bank holidays, and access to an exclusive benefits scheme offering discounts on shopping, dining, travel, and more.



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