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Retail Operations Assistant
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as an Assistant Retail Manager. As a key member of our retail operations team, you will play a vital role in supporting the manager in the day-to-day running of our stores.
Key Responsibilities- Support the manager in the day-to-day running of the store, including receiving donations and organizing collections from private houses and other locations.
- Process and deliver donations to local stores, sold on the premises or redistributed.
- Offer a repair and reuse service to the community, diverting unwanted goods away from landfill where practical.
- Respond to customer queries, head office, and team members.
- Open and close the store, and be involved in the ongoing recruitment and training of volunteers and staff.
- Be resilient, supportive, caring, hands-on, and enthusiastic.
- Possess a positive attitude in delivering exceptional customer service.
- Want to make a positive change.
- Take pride in everything you do to maintain high standards.
- Be adaptable, able to think on your feet.
- Have a passion for developing people.
- Have a keen interest in the environment and sustainability.
- Have an engaging personality, the desire to succeed, and be the best you can be.
Salvation Army Trading Company Ltd. is a social enterprise that operates a network of stores and donation centers across the country. We are committed to making a positive impact in our communities and providing excellent customer service.
We are an equal opportunities employer and welcome applications from all sectors. If you are a motivated and customer-focused individual who is passionate about making a difference, we would love to hear from you.
