Healthcare Operations Director

16 hours ago


St Albans, Hertfordshire, United Kingdom Hertfordshire Partnership University NHS Foundation Trust Full time

We are seeking an experienced healthcare professional to join our leadership team in Hertfordshire, providing a unique opportunity to develop management skills and make a positive impact.

Hertfordshire Partnership University NHS Foundation Trust is one of the leading mental health trusts in the country, with a reputation for delivering high-quality care services across Hertfordshire, Buckinghamshire, Essex, and Norfolk.

Main Responsibilities

As Community Health Services Manager, you will be responsible for ensuring effective coordination and operational delivery of community health & social care services in Hertfordshire Partnership University NHS Foundation Trust (HPFT).

Key responsibilities include:

  1. Assisting the Service Line Lead in delivering a service aligned with the trust's transformation agenda and implementation of care pathways to provide a cohesive, effective, and seamless service for service users.
  2. Ensuring the effective delivery of community-based care services through a whole-systems approach to achieve required performance levels.
  3. Supporting management of relationships with primary care general practitioners, healthcare services, Primary Care Trusts, and third sector organisations as required by the Service Line Lead.
About the Organisation

Hertfordshire Partnership University NHS Foundation Trust is committed to providing high-quality care services that meet the needs of its patients and service users.

The trust has a strong focus on quality improvement and staff development, with opportunities for professional growth and career progression.

Job Requirements
  1. Responsible for the provision of high-quality care within a complex range of health and social care services that interface across HPFT and with other healthcare providers.
  2. Accountable for the effective operational management of all care pathways, requiring liaison and coordination with secondary care clinicians, managers, local politicians, primary care, and other independent contractors for Community Services.
  3. Manage within established frameworks and processes to monitor capacity on a day-to-day basis, ensuring escalation arrangements are in place to maintain safety and respond to team capacity issues.
  4. Ensure compliance with statutory requirements, such as CQC and HSE, and implement relevant assurance systems to demonstrate compliance for their service.
Person Specification
  • Bachelor's degree or higher qualification
  • Professional qualification in a relevant area of health or social care
  • Postgraduate qualification or formal management training
Experience
  • Demonstrated success in managing change and development
  • Demonstrated success in quality improvement
  • Significant management experience in a relevant area of health or social care
  • Demonstrated success in performance management and appraisal with a multi-disciplinary staff group
Salary and Benefits

£80,000 - £100,000 per annum depending on experience

A competitive salary package including annual leave, sick leave, and access to staff benefits and wellbeing initiatives.



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