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Store Operations Director
1 month ago
We are looking for a talented Store Operations Director to lead our team of Sales Advisors in achieving sales, customer service, and operational targets. As the leader of our boutique, you will have total accountability for creating and executing a strategic business plan to recruit and retain customers through exceptional customer relationship management and leadership.
Our store is known for its unique experiences, from signature Hand and Arm massages to hosting wedding consultations. As Store Operations Director, your role will be to elevate these in-store events and draw success from them. You will also be accountable for the smooth running of the store, ensuring all team members are aligned with the Boutique and Brand vision. The Store Operations Director role requires coaching and inspiring your team, ensuring development and allowing them to exceed their KPIs.
Compensation Package
- A competitive industry salary: £55,000 - £60,000 per annum
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
I,D&E STATEMENT
QualificationsYou will have:
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview
- Proficient in Microsoft office
- Proof of right to live and work in the country