College Counselling Service Specialist

1 month ago


Scarborough, North Yorkshire, United Kingdom Strides Toronto Full time
About Strides Toronto

We provide exceptional programs and services for infants, children, and youth, and their families. Our mission is to build strength and resilience through equitable, accessible, client-driven services, system leadership, and advocacy.

Job Description:

The Service Navigator 2 Social Worker provides service planning, navigation, and brief supportive counselling to children and youth experiencing mental health concerns, and their families, to ensure a timely and seamless movement through publicly funded mental health services.

  • We offer a hybrid work model, competitive Group Health Benefits, and Pension Plan.
  • Opportunities for growth and professional development.
  • High standards for performance, client outcomes, and best practices, demonstrated through accreditation with the Canadian Centre for Accreditation.

You will connect with the child/youth and family to obtain information, match to potential services, and support the client in determining a service plan to address mental health concerns.

  • Collect information about strengths, service needs, risks, and related matters using established and/or standardized assessment tools.
  • Educate families about mental health and relevant services and processes to facilitate their understanding, support informed decision-making, and readiness for treatment.
  • Match client to services that meet mental health concerns, support informed decision-making, and make referrals to identified programs.
  • Be knowledgeable about ICYMH programs and service providers in Toronto to facilitate high-quality service navigation.
  • Develop and maintain collaborative working relationships with stakeholders and service providers to ensure the needs and goals of the youth and families are priority.
  • Facilitate service planning with community partners about referrals for complex clients, coordinate supports, and financial resources to meet client needs.
  • Convene, organize, and chair regular meetings with community partner agencies to hear presentations on children with complex care needs.


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