Home Care Team Lead

2 weeks ago


The Royal Town of Sutton Coldfield, United Kingdom Home Instead Full time
Job Overview:

We are a leading provider of home care services, seeking a highly motivated and experienced Field Care Supervisor to join our team. The successful candidate will be responsible for overseeing the delivery of care services to our clients, ensuring that they receive the highest quality care and support.

Key Responsibilities:
  • Maintain accurate client and Care Professional records on Home Instead software and People Planner.
  • Deliver the country-specific Induction Training program for all new Care Professionals, ensuring they attain the relevant level of competence to deliver their role.
Requirements:
  • Extensive care experience with a proven track record in providing consistent excellent customer service.
  • Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms.

The successful candidate will have a competitive salary of £38,000 - £42,000 per annum, depending on experience, and benefits including annual bonuses, paid holidays, free parking, and more.


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