Freight Coordinator Specialist

1 week ago


West Drayton, Greater London, United Kingdom Hays Specialist Recruitment Limited Full time
Freight Coordinator Job Description

Your new company, a leading global logistics company, is seeking a skilled Freight Coordinator to join their team. This role offers remote work opportunities after training, providing a unique chance to work with a global logistics company.

Key Responsibilities:
  • Manage the full customer journey from order to aftersales, ensuring seamless communication and updates throughout the process.
  • Respond to customer queries in a timely and professional manner, utilizing excellent communication skills.
  • Handle global shipping requests, taking booking details, arranging collections and deliveries, and establishing the best transport solution.
  • Email customs teams to complete relevant checks and ensure compliance with regulations.
  • Trace and track shipments, keeping customers informed of any delays or issues.
Requirements:
  • Previous experience in freight, shipping, or 3PL is essential.
  • Excellent customer service and communication skills are required to effectively manage customer relationships.
  • Ability to work under pressure, meet tight deadlines, and efficiently manage multiple tasks.
What We Offer:
  • An annual salary of £35-39k.
  • 26 + 8 days holiday.
  • Enhanced company pension.
  • Medical cover.
  • Free parking on site when required.

If you're interested in this role, please click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion on your career.



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