Warehouse Operations Manager

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Great Bear Full time
Warehouse First Line Manager Job Description

We are seeking a highly motivated and organized Warehouse First Line Manager to oversee warehouse operations and ensure service levels are achieved safely and efficiently.

The ideal candidate will have proven experience in a similar role and possess strong leadership and communication skills.

Key Responsibilities:

  • Act as the primary point of contact for communication with the administration, stock, and management teams to resolve problems or issues within the warehouse.
  • Prepare and complete shift handover documents and distribute data captured on tracking documents to ensure seamless shift transitions.
  • Manage the performance of operatives using warehouse management system tools.
  • Ensure compliance with people process and policy, and manage the team to meet operational requirements.
  • Develop training and forward resource plans with the support team to ensure the relevant skills mix is available on each shift.
  • Verify that all compliance requirements are met, including key control, key logs, radio logs, scanner logs, and MHE pre-op check sheets.
  • Complete Safe & Legal checks and ensure they are signed off with a monthly WM check.
  • Assist with weekly customer updates as required.

Requirements:

  • Proven experience in a FLM or Senior WH Operative role, preferably in a fast-paced logistics/3PL environment.
  • Working knowledge of operational and people management.
  • Strong computer skills with high attention to detail, and knowledge of WMS systems and SAP is an advantage.
  • Ability to motivate and empower others, and provide staff with development opportunities and coaching.
  • Adaptable to the team, with the ability to consult others and communicate proactively.
  • Ability to work in a systematic, methodical, and orderly way to consistently achieve project goals.

At Great Bear, we are committed to employee development and recognizing success for hardworking performers. Our dedicated learning and development programs are open to every employee, giving you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

We offer a wide range of benefits, including:

  • Annual Leave – Competitive holiday entitlement.
  • Pension scheme – We contribute 5% employee and 3% employer.
  • Life Assurance - x2 your annual salary.
  • Wellness – Access to a confidential telephone counselling and legal information service.
  • Eye Care Vouchers – Substantial savings on eye tests and prescription glasses.
  • Reward & Recognition – Employee of the Month and Year, special recognition, and long service awards.
  • Everyday discounts - Access to over 50 retailer discounts for everyday savings.


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