Team Leader

4 weeks ago

Frome, Somerset, United Kingdom Fusion Lifestyle Full time
Job Title: Team Leader

Fusion Lifestyle is seeking a highly motivated and experienced Team Leader to join our team at Frome Sport & Fitness. As a Team Leader, you will be responsible for ensuring the smooth operation of the centre, providing excellent customer service, and leading a team of staff to deliver exceptional results.

Key Responsibilities:
  • Act as Duty Manager as-and-when required
  • Ensure a welcoming front of house presence is delivered at all times
  • Assume responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre
  • Coordinate the efficient and effective deployment of the team
  • Undertake fitness instruction, reception, pool supervision and/or membership sales, as required
  • Cash reconciliation and banking duties
  • Assist in the development and management of a well-balanced activity and event programme
  • Deliver induction, training, appraisals, development and performance management of staff where required
  • Conduct team briefings (Huddles)
  • Establish and maintain excellent relationships with our customers and potential customers
What We Offer:
  • Competitive rates of pay
  • Free* training for necessary qualifications
  • Regular meetings with other team leaders for learning and development
  • Mentorship for developing management skills

Fusion Lifestyle is a dynamic company that makes a positive impact on the community. We offer a range of training and development opportunities, including industry-recognised qualifications and degree programmes. If you are looking to further your career in leisure and are passionate about delivering exceptional customer service, we want to hear from you.

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