Weekend Library Assistant

1 day ago

London, Greater London, United Kingdom Barnet Council Full time
About the Role

We are seeking a skilled and enthusiastic Library Assistant to join our team in Barnet. As a Library Assistant, you will play a vital role in providing excellent customer service and supporting the delivery of library services.

Key Responsibilities
  • Customer Service: Welcome and engage with library customers, identifying their needs and providing a quality service to enable them to make full use of the facilities.
  • Resource Development: Assist in producing resources and guidance for customers in volunteer-supported and technology-enabled opening hours.
  • Service Delivery: Interact with customers throughout their visit, assisting them with the use of self-service equipment and other services and systems.
Requirements
  • Communication Skills: Ability to communicate effectively with senior managers, customers, and internal and external stakeholders on a range of library-related issues.
  • Problem-Solving: Ability to provide workable solutions to a range of issues and deal with them in a polite and sensitive manner.
  • Organisation: Ability to organise and prioritise your own workload to meet deadlines and deliver activities in the library.
  • Financial Transactions: Experience of undertaking financial transactions, including banking.
About Us

Barnet Council is a vibrant and diverse organisation, committed to delivering excellent services to our residents. We are proud of our excellent schools, vibrant town centres, vast green spaces, and diverse communities. As a council, we are committed to Our Values: Learning to Improve, Caring, Inclusive, Collaborative, which drive everything we do.

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