Customer Service Representative

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Tesco Full time
About the role

We are seeking a Customer Service Representative to join our team in Edinburgh Leith. As a Customer Service Representative, you will be responsible for providing exceptional customer service, greeting customers with a smile, and serving them with pride.

Key responsibilities

* Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Maintain a clean and organized store environment, adhering to health and safety standards
* Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience
* Participate in visual merchandising and store displays to enhance the customer shopping experience
* Develop and maintain a thorough knowledge of products and services, making recommendations to customers as needed

Requirements

* A passion for delivering great service and a commitment to customer satisfaction
* Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers
* Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively
* Basic math skills and accuracy with handling cash and operating a point-of-sale system
* Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends

What's in it for you

* Competitive hourly rate and opportunities for career advancement
* Comprehensive training program, including on-the-job training and ongoing development
* Discounts on Tesco products and services, as well as other employee benefits
* Opportunities to work with a diverse and inclusive team, promoting a positive and supportive work environment

About us

Tesco is a leading retailer, committed to serving our customers, communities, and planet a little better every day. We are proud to offer a range of benefits and opportunities to our employees, including competitive pay, comprehensive training, and a positive and inclusive work environment.

If you are a motivated and customer-focused individual, with a passion for delivering great service, we encourage you to apply for this exciting opportunity to join our team in Edinburgh Leith.

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