Software Support Specialist
1 week ago
We are seeking a highly skilled Software Support Specialist to troubleshoot and resolve technical issues in our software.
Key Responsibilities:- Troubleshoot: Investigate and resolve bugs, functionality issues, and data discrepancies in the software.
- Collaboration: Work with development and client teams to ensure issues are addressed promptly and accurately.
- Documentation: Record and document technical issues and resolutions for knowledge sharing.
- Client Support: Provide technical support to clients, guiding them through system issues and ensuring high satisfaction.
- Testing: Assist with software testing and validation to ensure software updates are applied correctly.
- Eligibility: Must be eligible to work full-time in the region or have a valid work permit.
- Education: Degree in Computer Science, Software Engineering, or related field.
- Technical Skills: Basic experience with C# programming, familiarity with Object-Oriented Design (OOD) principles, and basic knowledge of SQL and database systems.
- Advanced Skills: Experience with debugging or testing frameworks is a plus.
- Attention to Detail: Strong focus on accuracy and quality in work.
The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.
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