HR Operations Specialist

4 weeks ago

London, Greater London, United Kingdom CFC Full time

About the Role

The HR Operations Specialist will play a pivotal role in CFC's HR Operations team, working closely alongside colleagues to ensure the efficiency and effectiveness of HR processes and systems. This role will be involved in ensuring the smooth operation of HR systems, including the planning and transition to a new HR system and its implementation and optimization as a platform across CFC Group.

Key Responsibilities

  • Identify and implement opportunities for process improvements within HR operations to support the team.
  • Provide support and guidance to employees regarding HR policies, procedures, and systems, addressing employee queries and resolving promptly.
  • Develop and implement streamlined processes to enhance efficiency and accuracy, including collaborating with cross-functional teams to integrate HR processes with other business systems.
  • Generate and support updates to HR documentation, including contracts and policies, as required.
  • Generate reports on HR data and provide analysis, assisting with regular reporting as required, and presenting data in a meaningful and engaging way.
  • Assist in the coordination and administration of the mid and end of year performance reviews processes, including the development of guidelines and employee communications and assisting the Learning & Development team with providing training and support to managers.
  • Work closely alongside HR colleagues, cross-functional teams, and implementation partners to support the smooth implementation of Workday (or any other selected system) as a new HRIS for CFC Group.
  • Assist in building training materials and delivering training to employees and managers to ensure users can confidently adopt the system by the implementation date; post-implementation continue to ensure training is provided to new users as required.
  • Support HR activities associated with the set up of new CFC entities and branches, including the generation of employment contractual documents, policies, and the setup of HR systems to support this.
  • Assist with global mobility processes, including relocations and international transfers.

About You

The ideal candidate will have experience in a previous HR role with a focus on operations. We are looking for an exceptionally organized individual with an eye for accuracy and attention to details. The successful candidate will be proficient in MS Suite (Excel, Word, and PowerPoint), have strong analytical and problem-solving skills, good organizational and communication skills, a commitment to team working, sharing knowledge, and providing support to team members, and good research skills with the ability to gather benchmark data such as DE&I, compensation, and benefits.

Core Values

Love what you do: We show up each day ready to take on the world. Our passion and intensity set us apart and make the difference to our colleagues, customers, brokers, and carriers.

Challenge everything: We're never afraid to question the way that things are done and we constantly challenge ourselves and others to make things better.

Have fun, be good: Insurance is a serious business, but we don't take ourselves too seriously. We make it fun to work at CFC, we welcome all viewpoints, and we treat everyone how we would expect to be treated.

About CFC

CFC is a specialist insurance provider, pioneering emerging risk and market leader in cyber. Our global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protect customers from today's most critical business risk.

Headquartered in London with offices in New York, Austin, Brussels, and Brisbane, CFC has over 950 staff and is trusted by more than 100,000 businesses across 90 countries.

At CFC, insurance isn't just about underwriting. From data science to software development, and digital marketing design, we've got something for everyone. We're passionate about pushing boundaries, thinking differently, and building the insurance company of the future.

CFC is committed to the principles of equal opportunities and creating an environment in which all individuals are always treated with dignity and respect. We encourage a diverse corporate culture of openness and appreciation to create an environment in which your talent can be developed in the best possible way. Should you require any reasonable adjustments at any stage of the recruitment process, please let us know.

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