Site Operations Director

1 month ago

London, Greater London, United Kingdom Elior Full time
Job Description

Working Environment


Lexington is a leading contract caterer that prioritizes providing exceptional food and service to its customers. We strive to create an environment where our team members feel engaged, inspired, valued, and enjoy their work.


This field-based role is responsible for overseeing seven national locations for a flagship client. These sites are located in London, Ipswich, Birmingham, and Northern Ireland as part of a larger group.


The successful candidate will have experience in managing operations with a turnover of circa £5 million per annum across multiple sites, including public-facing coffee shops, restaurants, hospitality services, and vending. Experience in cost-plus and commercial environments is essential.


Key Responsibilities
Business Growth

  • Identify potential business opportunities and collaborate with Operations Managers to maximize profitability across sites.
  • Develop and agree site business plans in conjunction with Directors and Clients.
  • Produce annual site budgets and growth strategies in collaboration with Directors and Clients.

Site Operations

  • Build and maintain an effective communication network with Clients to ensure the exchange of quality information.
  • Work closely with site managers to increase and maintain profitability by taking appropriate actions.
  • Plan and support site marketing to ensure creative, professional, and relevant merchandising.
  • Recruit, develop, appraise, and review managers to ensure effectiveness in their current role and future development.
  • Champion and monitor all Health and Safety, Food Hygiene, EMS, and HR procedures.
  • Ensure compliance with all company and legislative policies and procedures across all sites.
  • Develop a creative approach to food and service to exceed Lexington's and Client's expectations.
  • Manage weekly and monthly financial performance, invoicing, and client reporting, including relevant and accurate financial and operational data.
  • Collaborate with Operations Directors to develop effective business retention strategies.
  • Assist Operations Directors in planning and achieving all Company strategic business objectives.
  • Support the sales and new site mobilization process.
    Working Pattern

40 hours, Monday to Friday


Requirements

In this role:



  • Previous experience in Group site management with a turnover of circa £3 million.
  • Detailed knowledge of the B&I catering sector.
  • Commercial (Hotels & Restaurant) knowledge is advantageous.
  • Proven experience in managing hospitality (Fine Dining), Café, and Staff Restaurants.

Benefits

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time and money while ensuring you stay nourished and energized throughout the day.


Support Your Way of Life:



  • Flexible Working: We offer full-time and part-time roles with varying shift patterns across the business, allowing colleagues to balance their personal and professional commitments.
  • Holiday Allowance: Relax and recharge with 31 days holiday.
  • Company car.
  • All travel paid.
  • Family Leave: Prioritize family commitments with flexible leave options.
  • Paid Charity Leave: Make a positive impact with two additional paid days for charity work.

Big Enough for Growth, Small Enough to Connect:



  • Opportunities for career progression while developing a close-knit community.

Supporting You Through Life's Ups & Downs:



  • Access mental health support and comprehensive wellbeing benefits.

Keeping Finances & Wellbeing in Mind:



  • Life assurance.
  • Workplace pension schemes.
  • Discounts.
  • Cashback.
  • Entertainment.
  • Leisure discounts.
  • Cycle-to-work scheme.

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