Executive Events Coordinator

2 months ago

Derby, Derby, United Kingdom JLL Full time
About the Role

We are seeking a highly skilled and experienced Executive Events Host to join our team at JLL. As an Executive Events Host, you will be responsible for delivering exceptional customer experiences for internal and external clients visiting our corporate facilities.

Key Responsibilities
  • Manage the day-to-day operations of the Aerospace Customer Suite, including conference facilities and lunch service.
  • Ensure a high standard of cleaning, catering, and maintenance requirements are met and issues are escalated as necessary.
  • Work with the catering team to monitor quality, menu development, and operations.
  • Coordinate customer event visits, including booking meeting rooms, catering, accommodation, transport, and site tours.
  • Quality control: maintain high standards for customer visits across all sites, addressing all concerns and formulating improvements.
  • Site tours: organize site tour bookings, oversee, and facilitate site tours, including PPE requirements and safety information.
  • Stakeholder management: central point of contact for visit managers, events team, catering, and Executive Host team.
Requirements
  • Previous experience in hospitality and events management.
  • Customer-centered methods.
  • Ability to remain calm under pressure.
  • Ability to communicate effectively with customers and the wider JLL team.
  • Cultural awareness.
  • Organizational and time management skills.
  • Ability to problem-solve and escalate issues as necessary.
  • Attention to detail.
  • Knowledge and operational experience with Microsoft Office software.
  • Desire to continually improve and self-develop.
About JLL

JLL is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously.

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