Insurance Solutions Specialist

1 month ago


Oxford, Oxfordshire, United Kingdom Brave Human Capital Group Full time

Job Overview

We are seeking an experienced Insurance Solutions Specialist to join our team at Brave Human Capital Group. As an Account Handler, you will be responsible for providing exceptional customer service and offering insurance solutions to existing customers.

About the Role

This is a fantastic opportunity for a motivated and results-driven individual to join our company and contribute to our continued growth and success. You will work closely with customers to understand their needs and provide tailored insurance solutions that meet their requirements.

Key Responsibilities

  • Customer Service: Work with customers over the phone, by email, and in person to offer insurance solutions for their business and personal needs.
  • Sales: Sell personal and commercial insurance products to customers and ensure that we deliver exceptional customer service standards.
  • Product Identification: Identify and promote our range of investment, pension, and health & safety products to customers.
  • Team Initiatives: Get involved in our team initiatives to ensure that we remain a great place to work.
  • Events: Attend events to meet customers and promote our services to potential new leads.

Requirements

  • Previous Sales Experience: Previous sales experience is ideal but not essential.
  • Customer Service Skills: Demonstrate excellent customer service skills.
  • Qualifications: Minimum GCSE C grade (or equivalent) in Maths and English.
  • Communication Skills: Excellent communication skills both verbally and in writing.
  • Problem-Solving Ability: Demonstrate problem-solving ability, good attention to detail, and willingness to use own initiative and judgment.
  • Motivation: Consistently self-motivated to achieve and exceed targets with a strong interest in and commitment to self-development and learning.

Benefits

  • Professional Environment: Professional, hardworking, yet supportive and friendly environment.
  • Strong Team Ethos: Strong team ethos and ethical practices.
  • Growth Opportunities: Growth opportunities for career development and advancement.
  • Regular Social Events: Regular social events to foster team bonding and camaraderie.
  • Paid Sick Leave: Paid sick leave after one year of service.
  • Bonus Scheme: Bonus scheme based on sales and quality targets up to 5% of salary.
  • Free Onsite Parking: Free onsite parking for employees.
  • Training Scheme: Comprehensive training scheme and ongoing professional development.

Salary: The estimated salary for this role is £27,500 - £32,500 per annum, depending on experience.



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