Insurance Claims Investigator

3 weeks ago


Halifax, Calderdale, United Kingdom Zego Full time

About the Job

We are looking for an experienced Application Fraud Investigator to join our team at Zego. The successful candidate will be responsible for identifying and preventing fraudulent activities within our business processes.

The ideal candidate will have a strong background in insurance fraud prevention, with experience in analyzing data and identifying potential risks. A sound knowledge of liability scenarios and commercial awareness will also be essential.

We offer a competitive salary range of £35,000 - £45,000 per annum, depending on experience. Our hybrid work approach allows employees to balance flexible home working with regular office days. We cover the costs of company-wide events and provide a separate contribution towards travel expenses.

Job Requirements:

  • Fraud Analysis: Review policy referrals from internal and external sources, identifying potential fraud cases based on established indicators and risk factors.
  • Investigative Action: Conduct investigations by cancelling fraudulent policies where applicable, maintaining our fraud database, and performing data entry tasks related to ongoing cases.
  • Data Management: Collect and analyze fraud data, track investigation outcomes, and document cost savings associated with fraud prevention efforts.
  • Tools & Techniques: Leverage digital tools, databases, and internet resources to profile potential fraud and guide investigations toward the correct outcome.
  • Fraud Trends: Proactively report new fraud patterns and Modus Operandi to our intelligence analysts to stay ahead of emerging threats.
  • Compliance & Protocols: Ensure full compliance with internal protocols, Insurance Fraud Bureau (IFB) standards, and all system requirements.
  • System Testing: Participate in system search trials, providing feedback to Fraud Management on the effectiveness of anti-fraud measures.
  • Regulatory Adherence: Maintain strict adherence to regulatory standards, including those related to the fair treatment of customers.


  • Halifax, Calderdale, United Kingdom Zego Full time

    A Key Role at ZegoWe're seeking an experienced Application Fraud Investigator to join our fraud team in Halifax. As a key member of our team, you'll play a crucial role in detecting, investigating, and preventing fraud within our organisation.You will be responsible for reviewing policy referrals, conducting investigations, and maintaining our fraud...


  • Halifax, Calderdale, United Kingdom Zego Full time

    Company OverviewZego is a pioneering Insurtech company that has been revolutionizing the motor insurance industry since 2016. With a mission to provide the lowest priced insurance for good drivers, Zego has sold tens of millions of policies and raised over $200 million in funding. The company's commitment to innovation and customer satisfaction has earned it...


  • Halifax, Calderdale, United Kingdom Zego Full time

    Key ResponsibilitiesManaging your own claims caseload in accordance with the Zego claims philosophy, claims handling procedures and service level agreements.Responding proactively to incoming telephone calls and correspondence to avoid leakage and delays.Monitoring ongoing credit hire periods to drive down claim costs and raising payments promptly and...


  • Halifax, Calderdale, United Kingdom Zego Full time

    About UsZego is a leading Insurtech company that offers innovative insurance solutions. We are dedicated to providing good drivers with the lowest priced insurance possible.Job DescriptionAs an Application Fraud Investigator at Zego, you will play a crucial role in preventing fraud and ensuring the best outcomes for both Zego and our genuine...


  • Halifax, Calderdale, United Kingdom World Insurance Associates, LLC. Full time

    At World Insurance Associates, LLC., we are seeking a talented Commercial Lines Account Manager to drive our mission to deliver excellence in client management and retention.Job SummaryThe estimated salary for this position is $80,000 - $120,000 per year, depending on experience. The successful candidate will play an integral role in growing client loyalty...


  • Halifax, Calderdale, United Kingdom World Insurance Associates, LLC. Full time

    Job Title: Commercial Lines Account ManagerDescription:We are seeking a skilled and motivated Commercial Lines Account Manager to join our team at World Insurance Associates, LLC. As a key member of our commercial insurance division, you will be responsible for driving client loyalty and retention through exceptional service, advocacy, and communication.Key...

  • Claims Professional

    1 month ago


    Halifax, Calderdale, United Kingdom Zego Full time

    **About Us**Zego is a forward-thinking insurance provider that empowers good drivers with the lowest priced insurance. With a strong focus on innovation, we strive to revolutionize the traditional motor insurance landscape.As a Claims Handler, you will play a pivotal role in shaping our claims philosophy, ensuring injured claimants receive fair compensation...


  • Halifax, Calderdale, United Kingdom Covéa Insurance Full time

    Covéa Insurance offers a wide range of home, motor, and commercial insurance products backed by award-winning customer service. Our purpose is to help protect people against the worst happening and put it right if it does.Job DescriptionImplement security controls to protect network resources from cyber threats.Configure firewalls, intrusion detection...


  • Halifax, Calderdale, United Kingdom Zego Full time

    About the RoleWe are seeking an experienced Digital Fraud Investigator to join our team at Zego. As a key member of our fraud team, you will be responsible for balancing swift business processes with proactive fraud detection, investigation, and prevention.Key ResponsibilitiesFraud Analysis: Review policy referrals from internal and external sources,...


  • Halifax, Calderdale, United Kingdom Liberty Global Full time

    Job OverviewAs part of our Legal Operations Team, we are looking for a Professional Legal Claims Manager to support our continued growth and expansion. The successful candidate will be responsible for managing a portfolio of mid to high value claims across the Fast Track, Intermediate Track, and Multi Track.Providing expert advice on complex claim...


  • Halifax, Calderdale, United Kingdom pib Group Full time

    Estimated salary: £40,000 - £60,000 per annum.About the RoleWe are seeking a highly experienced Commercial Account Handler to join our team at pib Group in Halifax. This is an excellent opportunity for a professional with strong insurance knowledge and excellent customer service skills to provide advice and support to clients while managing policy events...


  • Halifax, Calderdale, United Kingdom World Insurance Associates, LLC. Full time

    About World Insurance Associates:We are a leading provider of insurance solutions, dedicated to delivering exceptional customer service and support.Job Summary:This role involves managing commercial insurance accounts, ensuring seamless policy administration, and driving client satisfaction.Responsibilities:Client Relationship Management:Establish and...


  • Halifax, Calderdale, United Kingdom World Insurance Associates, LLC. Full time

    We are seeking an experienced Commercial Lines Account Manager to join our team at World Insurance Associates, LLC.The estimated salary for this position is $90,000 - $140,000 per year, depending on experience.About the RoleThis is a dynamic and challenging opportunity for a skilled account manager to grow our business by building strong relationships with...


  • Halifax, Calderdale, United Kingdom Zego Full time

    About ZegoZego is a leading provider of motor insurance solutions. Our mission is to revolutionize the industry by offering low-cost insurance options for good drivers.As an Application Fraud Investigator at Zego, you will play a crucial role in our fraud management team. Your primary responsibility will be to identify and prevent fraudulent activities...

  • Liability Handler

    4 weeks ago


    Halifax, Calderdale, United Kingdom Zego Full time

    RequirementsStrong claims handling experience in an insurance company - desirably with an Insurtech or Motor Insurance provider.Strong telephone negotiation skills.Sound knowledge of liability scenarios as well as a good sense of commercial awareness.We offer a competitive benefits package including a hybrid way of working, collaborative face time and...


  • Halifax, Calderdale, United Kingdom pib Group Full time

    Estimated salary: £45,000 - £70,000 per annum.Key ResponsibilitiesThe Commercial Account Handler will be responsible for managing client relationships, providing expert advice on commercial insurance policies, and ensuring compliance with regulatory requirements. Key areas of focus include:Client relationship managementPolicy administration and...


  • Halifax, Calderdale, United Kingdom ATA Recruitment Full time

    Automated Machinery Technician PositionWe are seeking a skilled Automated Machinery Technician to join our client's team in West Yorkshire. This role offers a competitive salary of £48,000 + double and triple paid overtime (OTE £55k) and a comprehensive benefits package.About Our ClientOur client is a leading FMCG manufacturer with a state-of-the-art...


  • Halifax, Calderdale, United Kingdom ATA Recruitment Full time

    Production Equipment Engineer OpportunityWe are recruiting a Production Equipment Engineer to join our client's team in West Yorkshire. This role comes with a competitive salary of £48,000 + double and triple paid overtime (OTE £55k) and a comprehensive benefits package.About the Company BackgroundOur client is a leading FMCG manufacturer with a...

  • Dermatology Team Lead

    3 weeks ago


    Halifax, Calderdale, United Kingdom NHS Full time

    We are seeking a highly skilled and experienced Clinical Manager to lead our dermatology services team. This is an exciting opportunity for a registered nurse with a strong background in dermatology to join our organization and contribute to the delivery of high-quality patient care.Job Description:The successful candidate will be responsible for overseeing...

  • Fraud Investigator

    7 months ago


    Halifax, United Kingdom Zego Full time

    We’re a commercial motor insurer on a mission to save people time and money. From Taxi drivers to self-employed scooter delivery riders, our customers are our driving force. We’re making insurance fairer and more human for every one of them. When we started back in 2016, we knew that traditional insurance held businesses back. It was too complicated,...


  • Halifax, United Kingdom Covéa Insurance Full time

    Covéa Insurance is on the lookout for a **Veterinary Specialist** to join our team. We are looking for those passionate about pets to bring their technical expertise to a growing team eager to learn and develop. The Pet Claims team is a dynamic and exciting team, responsible for providing customers with an excellent service in their time of need. **What...

  • Claims Handler

    3 weeks ago


    Halifax, United Kingdom S&G Response Full time

    Do you want to work as part of a lively team in a fun-filled office? Do you have experience of motor insurance claims handling or Third Party claims? S&G Response are recruiting for a variety of roles with varying levels of experience. As an Insurance Claim Handler you will process all elements of a claim from FNOL to assessing liability and investigating...


  • Halifax, United Kingdom RSA Full time

    **The Opportunity** RSA is a multinational personal and commercial insurer operating across the UK, Ireland and continental Europe. As one of the world’s longest standing general insurers, we’ve learned a thing or two about risk the value of insurance to our customers. We combine our skills, knowledge and experience to deliver solutions for customers...


  • Halifax, United Kingdom RSA Full time

    This role involves investigating and progressing credit hire and damage claims in an appropriate and timely manner ensuring that cost control is proactively managed within your claims licence maximising opportunities to control indemnity spend. Ensuring Customers and Third Parties/Claimants are supported throughout the claims journey, using agreed claims...

  • Veterinary Specialist

    7 months ago


    Halifax, United Kingdom Covéa Insurance Full time

    Covéa Insurance is on the lookout for a Veterinary Specialist to join our team. We are looking for those passionate about pets to bring their technical expertise to a growing team eager to learn and develop. The Pet Claims team is a dynamic and exciting team, responsible for providing customers with an excellent service in their time of need. This is a...


  • Halifax, United Kingdom RSA Full time

    **The Opportunity** Building Claims Handler Location: Halifax - Hybrid working **Salary**: £26,4000 40 hours per week 12 week shift patterns 8am-5pm/9am-6pm/11am-8pm (only 1 Saturday in 12 weeks) Note: Training will be 6 weeks full time in office, need to be available for the first 10 weeks on site. Your role will involve managing a portfolio of...

  • Complaints Handler

    7 months ago


    Halifax, United Kingdom Covéa Insurance Full time

    Covea Insurance are currently seeking a **Complaint Case Manager **to join our Customer Experience Team. If you possess excellent communication skills, with the ability to establish rapport with customers, and can work effectively under pressure in a fast-paced environment, then this opportunity could be the ideal fit for you. **What will I be doing?** - To...


  • Halifax, United Kingdom RSA Full time

    **Your role** As our Specialist Claims Handler, you will manage a portfolio of household claims from initial notification to conclusion, following agreed-upon claims processes and fulfilling claims through our network of suppliers or cash settlement. Your role requires you to primarily deal with home claims resulting from the escape of water, floods, and...


  • Halifax, United Kingdom Alexander Mann Solutions for RSA Full time

    **Company Overview** RSA is a multinational personal and commercial insurer operating across the UK, Ireland, continental Europe and the Middle East. As one of the world’s longest standing general insurers, we’ve learned a thing or two about risk the value of insurance to our customers. We combine our skills, knowledge and experience to deliver...


  • Halifax, United Kingdom RSA Full time

    **Company Overview** RSA is a multinational personal and commercial insurer operating across the UK, Ireland, continental Europe and the Middle East. As one of the world’s longest standing general insurers, we’ve learned a thing or two about risk the value of insurance to our customers. We combine our skills, knowledge and experience to deliver...


  • Halifax, United Kingdom Resolve Recruitment Services Full time

    Package**:Up to £28875 per annum + overtime + excellent benefits** Role: **Technical Claims Specialist**, Hybrid Homeworking - Bradford Looking to come off the tools...? How about a better work life balance with a hybrid home working role...? Would you like to work 4 days a week from home? Resolve Recruitment are working with one of the worlds largest...

  • Claims Handler

    2 weeks ago


    Halifax, United Kingdom RSA Full time

    **The Opportunity** Claims Handler - Intervention Location: Halifax **Salary**: Competitive We are looking for a Claim Handler working within our Intervention team. You'll be working with our third-party customers handling both inbound and outbound calls. You’ll need to bring your resilient approach and effective listening skills helping you to...


  • Halifax, United Kingdom Huntswood Full time

    Huntswood is looking for experienced insurance complaint handlers to work on behalf of a well-known insurance provider in their Halifax office. This role will involve investigating customer complaints by reviewing evidence to ensure the right outcome for the customer is made. **Umbrella only recruitment** -This is only available to individuals working via...

  • Motor Claims Handler

    7 months ago


    Halifax, United Kingdom RSA Full time

    **Introduction** Full Time** - Permanent (35 hours) **Starting Salary** - £21,840 (depending on experience) **Location** - Halifax, Monday to Friday 9 - 5pm At RSA we believe that insurance is about people, not things. Our inspiring colleagues focus on shaping the future by helping people, business and society prosper in good times, and be resilient in...

  • Motor Claims Handler

    2 weeks ago


    Halifax, United Kingdom RSA Full time

    **The Opportunity** Claims Handler Full Time - Permanent Location: Halifax Starting Salary £18,500 + excellent benefits **Shifts**: Range of shift patterns between 8am to 8pm Monday to Friday and 8am to 4pm on Saturdays (Saturday’s are 1 in 4 rotation with a non-working day during the week) **Training**: Initial training will be conducted in the brand...

  • Underwriting Assistant

    7 months ago


    Halifax, United Kingdom Covéa Insurance Full time

    We’re on the lookout for an **Underwriting Assistan**t to join our High Net Worth (HNW) team. We’re looking for someone with strong planning and organisational skills, with the ability to work to a deadline. Strong communication skills and the ability to work collaboratively are essential to succeed in the role. For this role, you have the freedom to...


  • Halifax, United Kingdom Activate Group Limited Full time

    **Job title**:Technical Claims Handler **Department**:BT Team, Sopp+Sopp **Location**:Halifax or Peterborough **Hours**:37.5 hours per week. Hybrid 2 days per week in the office. **Salary**:Competitive, plus bonus. **We're looking for a Technical Claims Handler to be part of our success story.** **Listed in the 2022 Sunday Times 100: Britain's...

  • Accounts Assistant

    7 months ago


    Halifax, United Kingdom Covéa Insurance Full time

    Covéa Insurance offer a wide range of home, motor and commercial insurance backed by our award-winning customer service. Our purpose is to “help protect people against the worst happening and put it right if it does". It’s the reason we are here, and it’s the task we all focus on every day. An exciting opportunity has arisen to join our Finance Team,...

  • Underwriting Assistant

    7 months ago


    Halifax, United Kingdom Covéa Insurance Full time

    **Underwriting Assistant** **Halifax or West Malling** **Up to £24,000** **The role is a hybrid role, therefore will involve a mix of working from home and also from our Halifax office.** Covéa Insurance offer a wide range of home, motor and commercial insurance backed by our award-winning customer service. Our purpose is to “help protect people...