Sales and Service Ambassador

1 day ago


Bradford, Bradford, United Kingdom Moss Full time

At Moss, we're looking for a talented Retail Sales Representative to drive sales growth, deliver exceptional customer experiences, and support the overall store performance.

About Us

We're a leading menswear brand with a rich history spanning over 170 years. Our mission is to provide high-quality clothing that's perfect for everyday life.

As an employee at Moss, you'll enjoy a range of benefits, including employee discount, team reward pay scheme, refer a friend scheme, season ticket loan, cycle to work scheme, discounted gym membership, life insurance, ongoing development, access to Moss Learning, and employee hub.

About the Job
  1. Provide exceptional customer service, adhering to the Moss Essential Steps of Service.
  2. Elevate sales and services goals by identifying opportunities and delivering outstanding customer experiences.
  3. Stay up-to-date with product knowledge across all services: Hire, Custom Made, Retail, Alterations, Ship from Store.
  4. Analyse customer feedback from Feefo and Mystery Shops to enhance store performance.
  5. Support store management with stockroom and back area maintenance, ensuring accurate records and efficient processes.

The estimated salary for this role is £28,000 - £30,000 per annum, depending on experience.



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