Sales and Service Ambassador
1 day ago
At Moss, we're looking for a talented Retail Sales Representative to drive sales growth, deliver exceptional customer experiences, and support the overall store performance.
About UsWe're a leading menswear brand with a rich history spanning over 170 years. Our mission is to provide high-quality clothing that's perfect for everyday life.
As an employee at Moss, you'll enjoy a range of benefits, including employee discount, team reward pay scheme, refer a friend scheme, season ticket loan, cycle to work scheme, discounted gym membership, life insurance, ongoing development, access to Moss Learning, and employee hub.
About the Job- Provide exceptional customer service, adhering to the Moss Essential Steps of Service.
- Elevate sales and services goals by identifying opportunities and delivering outstanding customer experiences.
- Stay up-to-date with product knowledge across all services: Hire, Custom Made, Retail, Alterations, Ship from Store.
- Analyse customer feedback from Feefo and Mystery Shops to enhance store performance.
- Support store management with stockroom and back area maintenance, ensuring accurate records and efficient processes.
The estimated salary for this role is £28,000 - £30,000 per annum, depending on experience.
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