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Pensions Administrator

2 months ago

London, Greater London, United Kingdom Sammons Recruitment Group Full time

About the Role

We are seeking a skilled Pensions Administrator to join our team at Sammons Recruitment Group. As a Pensions Administrator, you will play a crucial role in providing excellent customer service and accurately processing cases assigned to you.

Key Responsibilities:

  • Provide exceptional customer service to our clients and stakeholders.
  • Process cases with accuracy and efficiency, including the calculation and payment of member benefits.
  • Respond to incoming queries and resolve issues in a timely and empathetic manner.
  • Escalate any potential problems or complaints for prompt resolution.
  • Manage your time effectively to meet deadlines and deliver high-quality results.
  • Produce professional letters, reports, and other documents to a high standard.

About You

To be successful in this role, you will need:

  • Experience in pensions administration, with a strong understanding of delivering high-quality services.
  • Excellent customer service skills, with the ability to build relationships and manage expectations.
  • Strong organizational and time management skills, with the ability to work effectively in a fast-paced environment.

What We Offer

As a Pensions Administrator at Sammons Recruitment Group, you will have the opportunity to work with a leading recruitment agency and contribute to the success of our team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.