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Barista Maestro Team Leader

2 months ago

Bath, Bath and North East Somerset, United Kingdom Costa Coffee Full time

Role Overview

As a Barista Maestro at Costa Coffee, you'll be responsible for leading a team and driving high standards in customer service, quality, and sales. You'll work closely with colleagues to deliver unbeatable experiences and take on shared responsibility for store operations, stock maintenance, and health & safety.

Key Responsibilities

  • Lead shifts and support colleagues in delivering exceptional customer experiences
  • Identify and maximize sales opportunities
  • Train and accredit new Baristas
  • Stay up-to-date with new recipes and ranges and share knowledge with the team
  • Drive high standards in quality and customer service

Requirements

  • Reliability to open and close the store safely and on time
  • Team leadership experience in a fast-paced environment
  • Desire to take on shared responsibility and contribute to store success
  • Able to learn and adapt quickly
  • Flexible approach and can-do attitude

What We Offer

  • Free handmade drinks while on shift, plus 50% discount on food and bottled drinks
  • Costa Coffee Retirement Plan with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App for 50% off food & drinks in Costa-owned stores when not working
  • Cycle to Work Scheme for savings on bikes and accessories
  • Share Incentive Plan for the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme with up to 10% matched contributions
  • Shoes for Crews discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app for instant cashback and savings