AWS Support Engineer
3 weeks ago
We are Baltic Broadband, a leading provider of digital connectivity solutions, seeking an experienced AWS Support Engineer to join our team.
About the Role:
- Provide technical support to clients via phone, email, and in-person visits.
- Troubleshoot and resolve connectivity issues with our high-speed Internet services.
- Collaborate with our installation teams to ensure seamless project delivery.
- Develop and maintain documentation for our network infrastructure.
- Offer expert technical guidance to internal teams to ensure optimal system performance.
Requirements:
- 15+ years of commercial experience in an IT/Service Provider environment.
- Valid UK driving license and willingness to be on call for emergencies.
- Commercial awareness, high-quality work, and outstanding customer service skills.
Desirable Skills:
- Experience with antennas, fixed wireless access, and Linux administration.
- Knowledge of virtual machines and project management.
- Experience with fibre and splicing.
What We Offer:
- Competitive pay and excellent benefits package.
- Generous 30 days annual leave package.
- Free gym membership and home broadband.
- Enrollment in the Institute of Engineering and Technology for professional registration.
How to Apply:
If you are a motivated and experienced AWS Support Engineer looking for a new challenge, please submit your application.
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