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Energy Advisor

2 months ago

Bristol, Bristol, United Kingdom Bath Bid Full time
Job Title: Energy Caseworker

We are seeking an experienced Energy Caseworker to join our team at Bath Bid. As an Energy Caseworker, you will play a vital role in helping disadvantaged households overcome energy-related challenges and improve their wellbeing.

Key Responsibilities:
  • Engage with households in need of energy assistance and provide personalized support to address their energy-related issues.
  • Deliver training and talks to professional staff, community groups, and the public on fuel poverty and energy efficiency.
  • Attend outreach events and provide support to households in need.
  • Manage a caseload of complex energy-related cases and provide home visits with minimal support.
  • Support CSE volunteers and interns in their work.
Requirements:
  • Minimum Maths and English GCSE.
  • Experience in giving advice and customer service.
  • Experience taking the lead on project-based activity and managing a caseload.
  • Ability to respond to vulnerable clients in a respectful and engaging manner.
  • Highly organized with strong time management skills.
  • Ability to present complex information in an accessible manner.
  • Able to work independently and use own initiative.

What We Offer:

  • Competitive salary of £25,953 – £28,520.
  • 25 days of paid holiday (plus statutory holidays).
  • Range of benefits including salary sacrifice childcare vouchers, subsidised bike purchases, and Tech Scheme.
  • Employer-paid fees and expenses for relevant training courses.