Care Management Specialist
4 weeks ago
Key Responsibilities:
As a Field Care Manager at VP Complex Care, you will be responsible for managing a combination of different care packages and clients living in their own homes. This will involve:
- Rota management to ensure efficient delivery of care services
- Risk assessment and care planning to meet individual client needs
- Supervision and appraisal of staff to maintain high standards of care
- Client visits, spot checks, and care reviews to ensure quality of care
- Development of new care packages from local authority and private case management companies
- Supporting compliance of our field staff to maintain high standards of care
- Showing motivation and commitment to the role and encouraging this within the teams you are responsible for managing
- Supporting complaint handling and problem solving to maintain the quality of care we deliver to our clients
- Monitoring support packages, including reviewing support worker documentation
- Guiding staff through their own professional development
- Communicating effectively with our clients, their families, staff teams, and our colleagues in the multi-disciplinary team
- Participating in the on-call rota
Requirements:
To be successful in this role, you will need:
- Experience of working within a complex care agency (1 year)
- NVQ level 3 or higher in Health and Social Care
- Good communication skills, both with internal and external customers
- Self-motivation and personal drive, with a team player attitude
- Able to work on own initiative and react positively to changing working practices and environment
What We Offer:
As a Field Care Manager at VP Complex Care, you will have the opportunity to work in a dynamic and supportive team, with a competitive salary range of £24,000 - £26,000 p.a.
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