Store Manager

3 hours ago


London, Greater London, United Kingdom Hotel Chocolat Group plc Full time

Hotel Chocolat is seeking an exceptional Store Manager to lead our retail team in London Victoria Street.

As a Store Manager, you will be responsible for providing excellent leadership to inspire, coach, and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.

The ideal candidate will have experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer. You will be a people-focused and confident leader with spirit and passion in line with our products, people, and values, to drive the team both operationally and commercially to achieve sales and deliver 100% happiness through chocolate to every customer.

Key Responsibilities:
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers, and marketing initiatives.

We offer a competitive salary of approximately £30,000 - £35,000 per annum, depending on experience, as well as incentives based on performance, 50% unlimited staff discount, 70% discount off a stay in our Hotel in St Lucia, flexible working options, and a chance to work in an exciting, innovative, and expanding company.



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