Transportation Booking Manager
4 days ago
Job Title: Vehicle Booking Agent
Location: Solihull, Birmingham
About the Role:
This role requires a skilled Vehicle Booking Agent to work within our Vehicle Replacement Group team. The successful candidate will process vehicle hire requests, manage a caseload of claims, and provide excellent customer service.
Key Responsibilities:
- Process vehicle hire requests from corporate clients on our in-house system
- Process bookings of hire vehicles using our preferred supply chain via the in-house system
- Manage a caseload of claims, plan telephone contact, and updates with clients, insurance companies, and third parties
- Keep quality records of claim history and up-to-date positions
- Provide advice to clients regarding claims and additional services offered by the business
Requirements:
- Excellent communication and problem-solving skills
- Ability to learn quickly and adapt to new situations
- Background in insurance or credit hire (advantageous)
What We Offer:
A competitive salary range of £25,000 - £35,000 per annum, depending on experience, as well as a range of benefits, including pension contributions, life assurance, and enhanced maternity/paternity pay.
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