Software Solutions Expert
3 weeks ago
We are seeking a skilled IT Specialist to join our Respiratory Diagnostic Solutions team. As the go-to expert for our PFT Solutions software, you will work closely with distribution partners, internal teams, and healthcare providers across the globe.
This role offers a unique opportunity to support world-class respiratory clinical trials and solve real-world problems. You will have the chance to travel the UK and internationally, working directly with healthcare professionals and partners to bring our technology to life.
Key Responsibilities:- Provide high-level troubleshooting and solutions to customers
- Lead and manage IT projects, collaborating with healthcare IT teams to discuss project scope, timelines, and deliverables
- Offer Level 2 IT support for our PFT Solutions software, both onsite and remotely, to global stakeholders and end users
- A degree/diploma in Computer Science or equivalent IT qualification
- Strong expertise in Microsoft Windows operating systems and troubleshooting
- Experience in a similar IT support role, ideally in a healthcare setting
- Contribute to groundbreaking clinical trials making a real-world impact on respiratory health
- Enjoy a fantastic benefits package including a competitive pension scheme, death-in-service benefit, and company-paid private medical insurance
- Take advantage of exciting career progression opportunities and learning & development initiatives to grow your expertise
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