IT Systems Administrator
2 days ago
We are seeking an experienced IT Systems Administrator to join our global team in Motherwell, Scotland. As a key member of our IT department, you will be responsible for supporting and maintaining our IT systems, ensuring effective service delivery and collaboration with stakeholders.
Key Responsibilities- Support the Corporate IT Help Desk by responding to tickets and meeting SLA requirements.
- Assist local and global employees and partners with IT systems and networks.
- Contribute to the delivery of IT system, application, and network projects.
- Support corporate networks, including firewalls, Wi-Fi, and VPN.
- Maintain assigned systems and applications.
- Participate in the Change Advisory Board and conform to Change Management policies.
- Document and maintain consistent processes aligned with information security management.
- Provide training and communication on IT systems for all employees.
- Gather requirements and support the procurement and configuration of new business systems.
- Promote a culture of continual improvement and workplace satisfaction.
- Ensure compliance with corporate policies, ethics, and best practices.
- Handle complaints in a courteous manner and ensure follow-up actions are taken.
- Proven track record as a Systems Administrator with SaaS experience.
- Current role within an IT Helpdesk team.
- Ability to adapt in a rapidly changing environment and manage diverse stakeholders.
- Hands-on experience with O365 administration and corporate network management (firewall, switching, Wi-Fi, VPN).
- Experience managing critical system outages and improving IT policies.
- Knowledge of Windows PC, laptop, and server environments.
- Familiarity with ISO 27001 and Cisco networking principles.
- Working knowledge of PowerShell and cloud infrastructure (AWS/Azure).
- IT-related qualification required.
- Free parking onsite.
- Fun company events.
- 25 days holiday per annum + recognised bank holidays.
Clearline Recruitment Ltd is a global recruitment agency dedicated to helping businesses find the best talent. We are committed to rewarding our employees for their impactful, challenging work.
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