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IT Systems Administrator
2 months ago
We are seeking an experienced IT Systems Administrator to join our global team at Clearline Recruitment Ltd. As a key member of our IT department, you will play a vital role in ensuring the smooth operation of our IT systems and infrastructure.
Key Responsibilities:- Provide first-line support for IT systems and networks, ensuring effective service delivery and collaboration with stakeholders.
- Assist in the maintenance and troubleshooting of IT systems, including firewalls, Wi-Fi, and VPN.
- Contribute to the delivery of IT system, application, and network projects, ensuring compliance with corporate policies and best practices.
- Support the Corporate IT Help Desk by responding to tickets and meeting SLA requirements.
- Participate in the Change Advisory Board and conform to Change Management policies.
- Document and maintain consistent processes aligned with information security management.
- Provide training and communication on IT systems for all employees.
- Gather requirements and support the procurement and configuration of new business systems.
- Ensure compliance with corporate policies, ethics, and best practices.
- Handle complaints in a courteous manner and ensure follow-up actions are taken.
- Current role within an IT Helpdesk team.
- Hands-on experience with O365 administration and corporate network management.
- Experience managing critical system outages and improving IT policies.
- Knowledge of Windows PC, laptop, and server environments.
- Familiarity with ISO 27001 and Cisco networking principles.
- Working knowledge of PowerShell and cloud infrastructure (AWS/Azure).
- IT-related qualification required.
- Free parking onsite.
- Fun company events.
- 25 days holiday per annum + recognised bank holidays.
For more information about this IT Systems Administrator role, please contact Chloe McCausland at Clearline Recruitment Ltd.
