Data Insights Specialist
1 month ago
**Job Overview**
We are seeking a skilled Data Insights Specialist to join our team at Bupa. This is a full-time, fixed-term contract opportunity for 12 months with a salary range of £37,000-£45,000 based on experience.
About the Role:
This position will involve working as part of a broader multi-disciplinary team to deliver analysis and insights that inform our understanding of customer journeys. The ideal candidate will have a sophisticated approach to communication, strong technical skills, and experience in ETL activity and customer contact technology.
Main Responsibilities:)
- You will gather technical requirements from stakeholders and coach them to facilitate effective communication.
- You will design and deliver data sets and insight-led analysis using your expertise in accessing and transforming data from our strategic data warehouse.
- You will work closely with colleagues in the Operations Hub and Customer Contact teams to ensure data integrity.
- You will take ownership of delivering analysis in a timely manner, highlighting risks as appropriate.
- You will represent the team in various projects, acting as a subject matter expert and offering advice and guidance.
- You will share your technical skillset with peers across the business through coaching and training sessions.
Key Skills and Qualifications:
- A confident communicator with excellent delivery skills.
- A strong technical background with experience in manipulating large data sets and challenging existing processes.
- Experience in ETL activity, ideally in a customer contact environment.
- Familiarity with customer contact technology.
- The ability to keep up-to-date with new products and data management techniques.
Benefits:
- 25 days holiday, increasing through length of service, with option to buy or sell.
- Bupa health insurance as a benefit in kind.
- An enhanced pension plan and life insurance.
- Onsite gyms or local discounts where no onsite gym available.
- Variety of other benefits and online discounts.
Contact Details:
Please note that if you're successful in securing this role, there may be changes to your notice period and other terms and conditions.
Time Type: Full time
Job Area: IT
Locations: Bupa Place, Staines - Willow House
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