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Business Improvement Officer
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Business Improvement Specialist
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Business Improvement Officer
2 months ago
Berry Recruitment is seeking a proactive and detail-oriented Business Improvement Officer to join their dynamic team. In this role, you will play a key part in supporting their Senior Business Improvement Officer and various Improvement Managers.
Key Responsibilities- Project Management: Oversee and manage medium/low risk projects across various sectors, ensuring they are delivered on time, within budget, and to the required quality, while effectively managing risks, issues, benefits, and dependencies.
- Project Analysis: Conduct standard project analysis functions, including requirements capture, data analysis, and business process design.
- Stakeholder Communication: Keep stakeholders fully informed and ensure effective communication throughout the project lifecycle.
- Project Documentation: Develop project documentation, report progress in line with governance arrangements, and use required systems and tools for effective project management.
- Resource Management: Monitor resources allocated to projects and escalate any gaps to ensure project success.
- Support and Guidance: Provide guidance and support to team members as required.
- Qualifications: Minimum of 3 GCSEs (Grade C/4 or above) in English and Maths, or equivalent.
- Experience: Understanding and planning to meet stakeholder requirements, effectively delivering on customer needs, planning, scheduling, and prioritising activities for self and others, providing reports and updates to senior colleagues to support decision-making, and strong project management skills, including risk management, project planning, and stakeholder mapping.
- Qualifications: Project Management Qualification (e.g., Prince2, Agile), Change Management Qualification.
- Experience: Managing change and developing project standards, experience in a Health and Social Care environment, knowledge of continuous improvement methodologies, experience with process maps to identify improvement opportunities, coaching and mentoring to enhance colleagues skills and knowledge.
- Strong communication skills, both written and verbal.
- Report writing (e.g., project briefs, highlight reports, business cases).
- Excellent planning and organisational skills.
- Problem-solving capabilities.
- Proficiency in keyboarding for carrying out role-specific tasks.
- Ability to manage change and implement standard ways of working.
- Adhere to Council policies on information management, security, and data protection.
- Act in accordance with relevant legislation, regulations, and Council procedures.
- Comply with the Council's Health and Safety policies.
- Uphold the Council's commitment to equality and diversity.