Shop Manager

4 weeks ago


Bristol, Bristol, United Kingdom Bubble CiTea Full time

Bubble CiTea is a renowned bubble tea brand committed to delivering high-quality drinks and exceptional customer service. We prioritize employee career development and promotion, fostering a positive work environment.

Key Responsibilities:
  • Oversee all aspects of the store, ensuring regulatory compliance and adherence to company policies.
  • Supervise sales performances, maintain store cleanliness, and ensure proper shift assignments for team members.
  • Ensure quality, customer service, and health and safety standards are met, protecting employees and customers.
  • Recruit, select, orient, and train part-time staff, maintaining store stability and reputation.
  • Develop a passionate working environment, helping bubble baristas grow and improve.
  • Respond to customer complaints and comments, train team members on making drinks and policies.
  • Manage and create content for TikTok.
Requirements:
  • Experience in a managerial/supervisor role in a fast-paced food/beverage industry.
  • Able to work flexible hours, including evenings, weekends, or holidays.
What We Offer:
  • Amazing opportunities for career progression.
  • A free bubble tea drink on breaks during the shift.
  • A staff discount scheme on our lovely bubble tea drinks.
  • Great training to ensure a smooth fit into the team.
  • Numerous opportunities to grow while being part of Bubble CiTea.


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