Cloud Services Director

1 week ago


Exeter, Devon, United Kingdom Onyx-Conseil Full time
About Onyx-Conseil

We are a leading provider of expert services, dedicated to making a difference to our planet. Our team is passionate about delivering exceptional results and driving business growth through innovative solutions.

Our Mission:

To provide expert services that make a positive impact on our planet, while driving business growth and innovation.

About the Role:

This is an exciting opportunity to step into a newly created post and make it your own. As a Software Applications Manager, you will be responsible for managing a team of Application/EUC Engineers and Analysts to support our Business facing applications. The ideal candidate will have experience in managing relationships with Vendors, Business Owners, and IT colleagues to assure the ROI and effectiveness of the SaaS products supported.

Key Responsibilities:

  • Manage a team of Application/EUC Engineers and Analysts to support Business facing applications.
  • Develop the team to optimize their performance and deliver great customer service.
  • Manage relationships with Vendors, Business Owners, and IT colleagues to assure the ROI and effectiveness of the SaaS products supported.
  • Adhere to Service Management principles and manage SaaS lifecycles by building a collaborative evaluation process.

About the Role:

This is a full-time position offering up to £63,719 annually, including a base pay of £41,725 and Recruitment Retention Allowance (RRA) of £5,300 per annum. The successful candidate will also enjoy an outstanding Civil Service pension with an average employer contribution of 27%.

Requirements:

  1. Experience in managing a multi-skilled and agile team.
  2. Show experience and capability in managing relationships with Vendors and Met Office Stakeholders.
  3. Excellent communication and documentation skills.
  4. Demonstrate knowledge of the lifecycle/capability elements of ITIL.

Desirable Criteria:

  1. Experience working with SaaS products such as HR Systems, Dynamics 365 CRM & F&O, Microsoft suite of applications.
  2. Experience of Microsoft Power Platform suite.


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