Customer Service Representative

4 weeks ago


Reading, Reading, United Kingdom Blue Arrow Full time
Customer Service Assistant

Join Blue Arrow, a Disability Confident Employer, in providing exceptional customer experiences in a dynamic Business & Industry (B&I) site. As a Customer Service Assistant, you will play a crucial role in ensuring a smooth and efficient service for up to 350 meals daily.

Key Responsibilities:
  • Work in all areas of the operation, including front of house, plate wash, and coffee shops, on a rotational basis.
  • Ensure counters and server areas are clean and ready for each service with the correct utensils and condiments available.
  • Provide an efficient, caring, and friendly service to all customers and inform your team leader or duty manager of any issues or complaints.
  • Liaise with the Kitchen Brigade to ensure a constant replenishment of food on offer.
  • Operate the tills and 'up sell' items where appropriate, with incentives for great performance on sales.
What's in it for you?
  • 20 days holiday - no bank holidays will be worked.
  • Meals on duty.
  • Uniform provided.
  • Straight shifts - hours can be set according to your availability, with earliest start 06:30 and latest finish 16:00.

Blue Arrow is committed to helping find great work opportunities for great people.



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