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Receptionist
2 months ago
We are seeking a professional and welcoming Receptionist to join our team at the University of Cambridge Institute for Sustainability Leadership (CISL). As the first point of contact for all visitors and building users, you will play a crucial role in creating a positive and lasting impression.
Key Responsibilities:- Welcoming staff and visitors, ensuring signing-in, allocation of building passes, and desk space.
- Handling telephone, email, and face-to-face enquiries in a courteous and efficient manner.
- Efficient management of visitor, room, desk, and parking bookings using the Office RnD system.
- General housekeeping duties to ensure the reception, foyer, and coffee machine area is kept clean and tidy.
- Disseminating information about CISL, health and safety, and the building to staff and visitors.
- Updating Institute talks, seminar, and events information on relevant systems, including electronic display screens and notice boards.
- Providing facilities team with general facilities and health and safety support, including evacuation procedures and drills.
- Reception or customer service experience.
- Knowledge of Microsoft Office packages.
- Great communication and interpersonal skills.
- Positive can-do attitude, flexible approach to situations, and friendly demeanor.
- Shift work; 08:00 to 16:00 and 10:00 to 18:00. Able to provide occasional out-of-hours cover during events.
- In addition to the base salary, the successful candidate will receive an additional 2.5% supplement to their pay.
- 36 days annual leave (inc bank holidays).
- Working 36.5 hours per week.
- Excellent benefits, including a generous pension scheme, discount portal, cycle to work scheme, access to the University accommodation service, relocation support, employee assistance programme, family-friendly policies, and many more.
- Extensive development opportunities.
This is a permanent, full-time position working within our award-winning Entopia Building in central Cambridge. We particularly welcome applications from candidates from a BME background, as they are currently under-represented at this level in our institution. The University actively supports equality, diversity, and inclusion and encourages applications from all sections of society. The University has a responsibility to ensure that all employees are eligible to live and work in the UK.