Customer Service Representative
4 weeks ago
Job Description
Customer Service Advisor
Location: Ipswich
Salary: £23,000 - £26,000
Hours: 37 hours a week, Monday to Thursday 9.00 to 17.30 and 9.00 to 17.00 on Friday with 1 hour for lunch.
What's in it for you
At Greenbean, we offer a comprehensive benefits package designed to support your financial security, work-life balance, and overall well-being:
- A competitive salary of £23,000 - £26,000
- A range of benefits, including a pension scheme, life insurance, and income protection
- 25 days' annual leave, plus bank holidays
- A flexible working policy, allowing you to work from home or adjust your hours to suit your needs
- Opportunities for career development and progression
Key Responsibilities
As a Customer Service Advisor, you will be responsible for:
- Providing excellent customer service to our clients
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Working closely with our sales team to identify new business opportunities
- Contributing to the development of our customer service strategy
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Experience in a customer-facing role, preferably in a sales or service environment
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving skills and attention to detail
What We Offer
At Greenbean, we are committed to providing a supportive and inclusive work environment that allows our employees to thrive:
- A positive and dynamic team culture
- Opportunities for career development and progression
- A comprehensive benefits package
- A flexible working policy
How to Apply
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact details].
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