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Duty Manager

1 month ago

Haywards Heath, West Sussex, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Haywards Heath Premier Inn. As a key member of our hospitality team, you'll be responsible for ensuring exceptional guest experiences, managing hotel operations, and collaborating with our leadership and housekeeping teams.

Key Responsibilities:

  • Manage hotel operations, including front desk, housekeeping, and food and beverage services
  • Lead a high-performing team, providing coaching, guidance, and support to ensure excellent guest experiences
  • Collaborate with leadership and housekeeping teams to ensure seamless hotel operations
  • Monitor and maintain high standards of customer service, quality, and safety
  • Develop and implement strategies to drive hotel performance and revenue growth

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Access to our Whitbread Benefits card, offering discounts on Premier Inn rooms and Whitbread Restaurants
  • A company pension and save as you earn scheme

Requirements:

  • Proven experience in hospitality management, with a focus on customer service and team leadership
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions

Why Choose Whitbread?

  • We're a leading hospitality company, committed to delivering exceptional guest experiences and driving business growth
  • We offer a dynamic and supportive work environment, with opportunities for career growth and professional development
  • We're committed to being an inclusive organization, welcoming applications from diverse candidates and promoting equal opportunities